Privacy Policy

Last updated: November 11, 2026

1. Who we are

Korycki Mechanical Inc (“Korycki Mechanical,” “we,” “us,” or “our”) is a plumbing, HVAC, electrical, gas fitting, refrigeration, and related mechanical contractor serving Prince Albert, Saskatchewan, and the surrounding area.

Privacy Officer: Tayler Korycki
Address: 3770 5th Ave E, Prince Albert, SK S6W 0A1
Office phone: (306) 961-0620
Text: (306) 900-5030
Email: koryckimechanical@gmail.com

This policy covers personal information we collect through:

our website at koryckimechanical.com, including the shop, booking, and chat tools
our landing pages at offers.koryckimechanical.com
online forms, job applications, phone calls, texts, and emails
in-person or on-site work, quotes, and service calls
online advertising and analytics

It applies to customers, potential customers, website visitors, and job applicants. It does not replace any workplace privacy practices that apply to our employees.

2. The laws we follow

We are a Canadian business based in Saskatchewan. We handle personal information in line with the federal Personal Information Protection and Electronic Documents Act (PIPEDA) and any other privacy law that applies to a particular situation.

We also follow Canada’s Anti-Spam Legislation (CASL) when we send commercial electronic messages, such as promotional emails or marketing texts.

If we work with a customer in a province that has its own private-sector privacy law, we will follow that law as well.

3. The information we collect

We only collect what we need for the purpose at hand, or what you choose to give us. Depending on how you deal with us, that may include:

Contact and job details

name, phone number, email address, and a message or description of what you need
service address and billing address, once we are quoting or booking a job
records of your calls, texts, emails, chats, bookings, quotes, invoices, payments, warranties, and service history
photos or notes from a job site, when needed to do or document the work

Job applications

name, phone number, email, the position you are applying for, experience or apprentice level, whether you have a valid driver’s licence, a résumé or other file you upload, and anything you tell us about yourself

Payment, credit, financing, and leasing

payment details needed to take a card or other payment (these are usually processed by a payment provider, not stored in full by us)
information needed to bill you, collect an unpaid account, or discuss financing or equipment leasing
if you apply for financing or we consider extending credit, information required by the lender or, where permitted, a credit or consumer report

Website and advertising data

IP address, browser type, device type, pages viewed, dates and times of visits, referring website, and approximate location derived from IP address
cookies, pixels, and similar tags, including Google Analytics 4, Google Tag Manager, Google Ads conversion tracking, and the Meta (Facebook and Instagram) Pixel
UTM tags and other tracking parameters attached to links in ads, posts, emails, or texts, so we can see which page or campaign a visit or lead came from
shop and checkout cookies if you use our online store, cart, or account pages

We do not currently ask for age, date of birth, or gender on our public forms, and we do not collect that information unless it is needed for a specific purpose and you provide it.

4. How we collect it

We collect information:

directly from you, when you fill out a form, book online, use the website chat, call or text us, email us, apply for a job, make a payment, or hire us
automatically, when you use our website or landing pages, through cookies, pixels, and similar tools
from service providers who help us run the business, such as Housecall Pro (booking, chat, and job records) and GoHighLevel / LeadConnector (forms, lead follow-up, and campaigns)
from advertising platforms, such as Meta and Google, when you interact with our ads
from financing or payment partners, if you apply for financing or pay online
from credit or consumer reporting agencies, if we are considering extending credit and the law allows it

5. Why we use it

We use personal information to:

respond to inquiries, provide quotes, schedule and perform work, and follow up on jobs
run our website, landing pages, online booking, and chat
send service-related messages, such as appointment confirmations, reminders, arrival updates, quote follow-ups, and answers to your questions, by phone, email, or text when we have a lawful basis to do so
send marketing emails or texts about offers, discounts, or new services only if you have given the consent required by CASL, or another CASL exception applies, and only until you opt out
process payments, bill you, collect amounts owing, and arrange financing or equipment leasing
review job applications and contact applicants about hiring
improve our website, measure advertising, and understand which ads, posts, or pages lead to inquiries (including conversion tracking)
keep records required for tax, accounting, warranty, insurance, or legal purposes
protect our rights, our staff, and the public, and to detect or prevent fraud or abuse

6. Consent, texts, and emails

We generally collect, use, and disclose your information with your consent, or as permitted or required by law. Consent can be express (for example, ticking a box or signing a form) or implied (for example, giving us your number so we can call you back about a repair you just requested).

Service messages. If you ask us for a quote, book a job, or apply for work, we may contact you by phone, email, or text about that request. You can opt out of texts by replying STOP, and you can ask us not to contact you for marketing at any time.

Marketing messages. We will not send you promotional emails or marketing texts unless you have given express consent, or CASL allows the message (for example, certain messages to an existing customer). Marketing consent is optional. It is not required to get a quote, book a service, or apply for a job, and the marketing box on our forms is never pre-checked.

How to opt out

Texts: reply STOP. Reply HELP for help. Message and data rates may apply. You can also call (306) 961-0620 or email koryckimechanical@gmail.com.
Emails: use the unsubscribe link in the email, or contact us using the details above.
Marketing generally: call or email and ask to be added to our do-not-contact list.

Opting out of marketing will not stop us from sending messages needed to complete work you asked for, or that the law requires, unless you also ask us to use a different contact method.

We keep a record of consent and opt-out requests.

7. Who we share information with

We do not sell your personal information. We do not share mobile phone numbers, email addresses, or SMS or email consent with third parties so those third parties can market their own products or services.

We do share information with service providers and partners who need it to help us operate, and only for those purposes:

Housecall Pro, for online booking, website chat, job scheduling, invoicing, and customer records
GoHighLevel / LeadConnector, for website and landing-page forms, lead tracking, and email or text follow-up
Meta (Facebook and Instagram) and Google (including Google Analytics 4, Google Tag Manager, and Google Ads), for advertising, analytics, and conversion tracking
payment processors and, if you choose to apply, financing or leasing partners
our professional advisors, such as accountants, insurers, or lawyers, when needed
credit reporting agencies or financial institutions, when needed to maintain credit history or consider credit, and as permitted by law
authorities, regulators, or other parties when the law requires or allows us to disclose information, such as in response to a warrant, subpoena, or court order

Those providers may only use the information to provide their services to us, or as described in their own policies and in this policy (for example, advertising platforms that use cookies and pixels).

If we ever sell or reorganize the business, personal information may be transferred as part of that transaction, with appropriate protections.

8. Cookies, pixels, and tracking

Our websites use cookies and similar tools. Some are needed for the site to work (for example, to keep a shop cart or a logged-in session). Others help us understand how the site is used or measure our ads.

We use, or may use:

Google Tag Manager and Google Analytics 4, to see how people use our site
Google Ads conversion tracking, to understand whether an ad led to a form submit, call, or other result
the Meta Pixel, so we can measure and improve Facebook and Instagram ads
UTM tags on links in ads, posts, emails, and texts, so our reports can show which source a lead came from
cookies and tags from our website platform (WordPress), shop tools (WooCommerce), review widgets, and other standard website features
WordPress.com / Jetpack site statistics

Advertising platforms may also collect information about your activity on our sites and other sites to show you more relevant ads. You can usually control cookies in your browser settings, and you can use the ad settings offered by Google and Meta. Blocking cookies may affect some features of the site.

We do not currently show a separate cookie-consent banner. If we add one, this section will be updated.

9. Payments, financing, and leasing

If you pay us by card or another electronic method, the payment is processed by a payment provider. We receive confirmation and the details we need for your invoice, but we do not use your full card number for marketing.

If you apply for financing or lease equipment such as a water heater or furnace, the lender or leasing company will collect and use information under its own privacy policy. We may share the job and contact information needed to complete that application, with your consent.

10. Job applications

Application information is used only to review your application, contact you about hiring, and keep records of the hiring process. We may keep applications for a reasonable period in case a suitable role opens, unless you ask us to delete them and we are not required to keep them.

11. Transfers outside Canada

Some of our service providers, including Housecall Pro, GoHighLevel, Google, and Meta, are located in the United States or other countries, or may store or access information there. When information is processed outside Canada, it is subject to the laws of that country, which may allow government access in certain circumstances. We use these providers because they are needed to run our website, forms, scheduling, and advertising, and we take reasonable steps to protect the information.

12. How long we keep information

We keep personal information only as long as we need it for the purposes described above, or as long as the law, tax rules, warranty periods, insurance, or possible legal claims require. Electronic backups are deleted according to each system’s normal backup cycle. When information is no longer needed, we destroy or de-identify it in a secure way.

13. How we protect it

We use physical, administrative, and technical safeguards appropriate to the sensitivity of the information. These include limiting access to staff and providers who need it, using secure systems and login protections where available, and training relevant staff. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

14. Your rights

Subject to PIPEDA and any other applicable law, you may:

ask whether we have personal information about you, and request access to it
ask us to correct information that is inaccurate or incomplete
withdraw consent for uses or disclosures that are not required to complete a service you asked for, or required by law, including marketing
ask questions or make a complaint about our privacy practices

To do any of this, contact our Privacy Officer using the details in section 1. We will respond as quickly as we can, and usually within 30 days. We may need to confirm it is you before we release information, and the law allows us to refuse access in limited cases. If we cannot fulfil a request, we will explain why, subject to any legal limits.

15. Children

Our services and websites are directed at adults and businesses. We do not knowingly collect personal information from children for marketing.

16. Changes to this policy

We may update this policy from time to time, and we will review it at least once a year. The “Last updated” date at the top will change when we do. The updated policy applies from that date. Please check this page periodically.

17. Complaints

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada (www.priv.gc.ca). Questions about commercial emails or texts may also be directed to the Canadian Radio-television and Telecommunications Commission (CRTC) or the Spam Reporting Centre.